Shipping Policy

1. Shipping Destinations:

  • We currently offer shipping to addresses within India.

2. Processing Time:

  • Orders are typically processed within 1-2 business days after payment confirmation.

3. Shipping Methods:

  • We partner with trusted courier services to ensure timely and reliable delivery.
  • Standard Shipping: Estimated delivery time is 3-5 business days.
  • Express Shipping (if available): Estimated delivery time is 1-2 business days.

4. Shipping Charges:

  • Shipping charges are calculated based on the weight and dimensions of the package, as well as the destination.
  • Free Shipping (if applicable): Orders exceeding a specified value may qualify for free standard shipping. Details will be provided during the checkout process.

5. Order Tracking:

  • (if available) Once your order is dispatched, you will receive a confirmation email with tracking information. You can use this information to track the status of your shipment.

6. Customs and Duties:

For orders shipped to India, customs duties and taxes may apply. These charges are the responsibility of the recipient and will be assessed by local customs authorities.

7. Delivery Issues:

If you experience any issues with the delivery of your order, please contact our customer support team at [Customer Support Email] with the subject line "Delivery Issue" and provide your order details.

8. Returns Due to Non-Delivery:

If a package is returned to us due to incorrect or incomplete address information provided by the customer, or if it is unclaimed, we will contact you to arrange for reshipment. Additional shipping charges may apply.

9. Contact Us:

If you have any questions or concerns regarding our shipping policy, please reach out to our customer support team under 'contact us'.

Company Information:

LLUM is a brand owned and managed by ABMR Tradex Pvt Ltd in india.

Disclaimer:

Please note that LLUM and ABMR Tradex Pvt Ltd are not responsible for delays in shipping due to unforeseen circumstances, including but not limited to natural disasters, public holidays, or customs inspections.

Thank you for choosing LLUM. We appreciate your business!